Frequently Asked Questions

General Questions

  1. Are you an accredited member?
  2. How many children do you have in your center?
  3. Do you provide drop-in services?
  4. Do you serve meals?
  5. Do you offer center tours?

Enrollment

  1. Do you have to be affiliated with VCU to apply for enrollment?
  2. What are your hours?
  3. If I am a student and I do not attend summer school, can I still have a space held for the upcoming fall semester?
  4. How much notice should I give before withdrawing my child?
  5. Can I stop in anytime and have a tour of the center?

Waiting List

  1. When can I put my child on the waiting list?
  2. Are students given priority?

Curriculum

  1. Does VCU CDC have a curriculum for classrooms?
  2. Can I choose which room my child goes to?
  3. Are you a lab school?
  4. How will I know what my child does during the day?

Nutrition Program

  1. Do I pay for the food my child receives at the center?
  2. What do I do if my child follows a special diet?
  3. How will I know what my child eats during the day?
  4. If I bring my child late for mealtime, will you still provide the meal?

Parent

  1. In what ways can I be involved in my child’s program?
  2. Is the Center open during semester breaks?
  3. Will the Center tell me if my child has special problems?
  4. Does my child have to be potty-trained to attend?
  5. Can I bring my child if he/she is not feeling well?
  6. What happens when my child gets sick while at the center?
  7. Can my child bring special toys from home?
  8. May I bring birthday treats for my child?
  9. May I come and visit my child at the center?

Billing and Payments

  1. What are the accepted methods of payment?
  2. When and where do I pay?
  3. What if I cannot pay my bill by the due date?
  4. Is there a late fee for picking up after 5:45 pm?
  5. Do I pay for days my child is absent due to illness, vacation or simply a day off?
  6. Is there any sibling discount?
  7. How do I pay if my child wants to attend four days a week?
  8. Do I pay registration fees each year?

Parent Advisory Council

  1. How can I become a member of the Parent Advisory Council (PAC)?
  2. How often does PAC meet?
  3. Can anyone attend the meetings?

Staff

  1. Do the teachers have CPR or First Aid training?
  2. Canthe teachers administer medication as prescribed by a physician?

Links

  1. How can I find out about other child care centers in Richmond?
  2. Who is VCU CDC licensed by?
  3. Who is VCU CDC accredited by?

 

Answers

General Questions

  1. Are you an accredited member?

Yes, the CDC is accredited by the National Academy of Early Childhood Programs, a division of the Association for the Education of Young Children (NAEYC) – the nation’s leading organization of early childhood professionals.

  1. How many children do you have in your center?

The CDC has 76 children enrolled.

  1. Do you provide drop-in services?

No, we do not offer drop-in care services.

  1. Do you serve meals?

Yes, we serve breakfast, lunch, and an afternoon snack. See http://www.soe.vcu.edu/cdc/weekly_menu.html for a copy of the menu.

  1. Do you offer center tours?

Yes, we offer tours by appointment in the mornings between 9:00-11:30am and in the afternoons between 3:00 and 5:00pm.

Enrollment

  1. Do you have to be affiliated with VCU to apply for enrollment?

Yes, all families wishing to enroll their child at the VCU CDC must meet the following eligibility requirements: A parent and/or custodial guardian must either be a VCU student, full time staff (on a 9 or 12 month contract) or full time collateral or tenure track faculty member (on a 9 or 12 month contract). VCU students must be enrolled at least half-time (6 hours for Graduate and Undergraduate students) to be eligible and are required to show proof of student status each semester. Children of parents and/or custodial guardians, who are no longer associated with the University, may remain enrolled in the Center through the end of the fiscal year- June 30th of that year.

7. What are your hours?

We are open Monday through Friday from 7:00am to 5:45pm. There is a late pick up fee of $5 per minute after 5:45pm.

  1. If I am a student and I do not attend summer school, can I still have a space held for the upcoming fall semester?

Yes, students do not have to take courses over the summer to keep their child enrolled as long as they are enrolled at least half-time (4 hours for Graduate students and 6 hours for Undergraduate students) in the Fall and Spring.

  1. How much notice should I give before withdrawing my child?

The Center requires at least 2 weeks written notice before withdrawing your child.

  1. Can I stop in anytime and have a tour of the center?

It is preferable that you make an appointment for a tour but we may be able to accommodate drop-ins.

Waiting List

  1. When can I put my child on the waiting list?

Anytime the Center is open you can turn in your waitlist application. The application can be found on the CDC Website, http://www.soe.vcu.edu/cdc/parents.html, or a hard copy can be picked up at the Center.

  1. Are students given priority?

No, enrollment is based on the date the waitlist application is submitted.

Curriculum

  1. Does VCU CDC have a curriculum for classrooms?

Yes, all classrooms use Creative Curriculum and NAEYC’s Developmentally Appropriate Practices to develop their lesson plans.

  1. Can I choose which room my child goes to?

No, your child is assigned a classroom depending on age and available openings.

  1. Are you a lab school?

Yes, we are. We have students earning degrees in Education, Social Work and Psychology volunteering in our classrooms.

  1. How will I know what my child does during the day?

It is important for parents to know what is happening in their child’s classroom and we encourage daily communication between parents and teachers. The following list shows some of the ways we stay in touch with parents:

Nutrition Program

  1. Do I pay for the food my child receives at the center?

The cost of food provided by the Center is included in your monthly tuition.

  1. What do I do if my child follows a special diet?

Complete the Special Diet Form provided at time of enrollment.

  1. How will I know what my child eats during the day?

We have a monthly menu on the front desk and on our web page, http://www.soe.vcu.edu/cdc/weekly_menu.html.

  1. If I bring my child late for mealtime, will you still provide the meal?

No. Also, please call the center by 10:00 am if your child will be coming in late, but plans to be there for lunch.

Parent

  1. In what ways can I be involved in my child’s program?

You can become involved by attending Parent Advisory Council meetings, volunteering in your child’s classroom, participating in fundraising opportunities and much, much more! We encourage all parents to talk to their child’s teacher about ways to get involved!

  1. Is the Center open during semester breaks?

The Center follows the VCU Monroe Campus holiday schedule.

  1. Will the Center tell me if my child has special problems?

Yes, the teachers and/or director will contact you if your child is displaying any challenges.

  1. Does my child have to be potty-trained to attend?

Only children in rooms 101, 201, and 202 must be completely potty-trained.

  1. Can I bring my child if he/she is not feeling well?

No. Please refer to our illness policy in the Parent Handbook, http://www.soe.vcu.edu/cdc/parent_handbook.pdf

  1. What happens when my child gets sick while at the center?

You will be notified and expected to pick up your child within one hour of being called.

  1. Can my child bring special toys from home?

Please discuss items brought from home with your child’s teacher.

  1. May I bring birthday treats for my child?

No, outside food is prohibited. Please visit “Food Free Celebrations” on our website, http://www.soe.vcu.edu/cdc/parents.html

  1. May I come and visit my child at the center?

Yes, for an extended visit please communicate with the classroom teacher.

Billing and Payments

  1. What are the accepted methods of payment?

You may pay monthly with a credit card or check or if you are a VCU employee, you may have the tuition withdrawn each pay period via Payroll Deduction.

  1. When and where do I pay?

Tuition is due the first of every month. Checks may be dropped off in the tuition drop box on the desk across from Room 101. Please see an office staff member to pay by credit card. Receipts will be provided to parents paying with checks or credit cards. Payment via Payroll Deduction will be taken out twice a month/each pay period.

  1. What if I cannot pay my bill by the due date?

The Parent Handbook states that all fees are due in advances of services. Tuition late fees ($5 per day) are charged on the 16th of the month.

  1. Is there a late fee for picking up after 5:45 pm?

 Yes, there is a late pick up fee of $5 per minute after 5:45 pm.

  1. Do I pay for days my child is absent due to illness, vacation or simply a day off?

We do not pro-rate monthly charges for days missed so yes you do pay the full tuition amount even when your child is absent.

  1. Is there any sibling discount?

Yes, families will receive a 10% discount on an older sibling’s tuition.

  1. How do I pay if my child wants to attend four days a week?

We do not have a part-time option; thus the fee is the same as full time tuition.

  1. Do I pay registration fees each year?

Yes, registration fees and Parent Advisory Council fees are due annually.

  1. How can I become a member of the Parent Advisory Council (PAC)?

    As a CDC parent, you are an automatic member of PAC.


  1. How often does PAC meet?

PAC meets bi-monthly. The meetings are in the evening (either at 4:30 pm or 6:00 pm) for an hour to discuss Center issues and plan activities for the children, families, and staff. Dinner and childcare are provided during the 6:00 pm meetings.

  1. Can anyone attend the meetings?

Any family member with a child enrolled at the CDC can attend PAC meetings.

Staff

  1. Do the teachers have CPR or First Aid training?

Yes, all fulltime staff are certified in CPR and First AID and many of our part-time staff also have these certifications.

  1. Can the teachers administer medication as prescribed by a physician?

Five full-time staff have participated in Medication Administration Training (MAT). The MAT is a competency-based course approved by the Board of Nursing (BON) and Virginia Department of Social Services (VDSS) to train providers who work in child day programs to safely administer medication to children.

Links

  1. How can I find out about other child care centers in Richmond?

The Department of Social Services website allows you to search for facilities across the state - http://www.dss.virginia.gov/facility/search/cc.cgi. The Virginia Child Care Resources and Referral Network also has child care search capabilities at http://www.vachildcare.org/. The National Association for the Education of Young Children also provides a list of all accredited programs by state - http://www.naeyc.org/academy/accreditation/search.

  1. Who is VCU CDC licensed by?

The CDC is licensed and regulated by the Virginia Department of Social Services - http://www.dss.virginia.gov/family/cc/index.html

  1. Who is VCU CDC accredited by?

CDC is accredited by the National Academy of Early Childhood Programs, a division of the Association for the Education of Young Children (NAEYC) – http://www.naeyc.org